FAQ, Client Resources And Links

Do I need a referral to be seen?

Yes, we require a referral from your GP or medical specialist before your initial appointment. However, we are always available on the phone or email for general information.

Is your facility wheelchair accessible?

Yes, the clinical facilities are all accessible by wheelchair. The Moorabbin facility has lift access to the 1st floor and the Box Hill clinic is on the ground floor. Both have onsite disabled-access parking and toilet.

Is there car parking available?

Yes, there is free, on-site parking, close to the entrance of the facility for easy access.

Can Prosthetic services be claimed under Medicare?

No. Unfortunately Medicare does not provide funding for external prosthetic services/devices. However, NDIS funds prosthetic services. Please visit NDIS for more information.

ProMotion Prosthetics is a Registered Provider with NDIS.

Can ProMotion Prosthetics access the Victorian Artificial Limb Program?

No. Currently ProMotion Prosthetics does not have a contract with a registered Amputee Unit allocated funding under the VALP grant. However, you may be eligible for NDIS funded prosthetic services. Please visit NDIS for more information.

ProMotion Prosthetics is a Registered Provider with NDIS.

Which services can ProMotion Prosthetics provide prostheses for?

Any ProMotion Prosthetic registered clients with an active funding source, including:

  • Self-funding (private insurance will only make a contribution towards external prosthetic services, please consult your current medical insurance provider for more information)
  • Transport Accident Commission (clients with a current and active claim)
  • WorkCover (clients with a current and active claim)
  • Department of Veteran Affairs (clients with an active claim number for medical services)
  • Participants registered with NDIS
  • Alternative signed arrangements with ProMotion Prosthetics

Client resources and links

Limbs 4 Life

Limbs 4 Life is an Australian run organisation that provides information and support to amputees and their families while promoting an inclusive community.

Limbs 4 Kids

The Limbs 4 Kids program is an initiative of Limbs 4 Life, Australia’s peak organisation supporting children and young people with limb differences and their families.


The Australian Orthotic Prosthetic Association Ltd is the peak professional body representing orthotist/prosthetists in Australia. AOPA self regulates the profession and sets standards and codes which are upheld by the membership. Currently AOPA has over 400 members and represents more than 75% of all practicing orthotist/prosthetists in Australia.